Shipping

Shipping costs:

All orders within Australia are charged a flat-rate of $8.95. For orders over $70 AUD, Australia wide shipping is FREE.

Express Post shipping can be selected at checkout for a flat-rate of $13.95 on all orders to guarantee Australia wide shipment within 1-2 business days.

International orders placed outside of Australia are charged at the following flat rates:

  • New Zealand – $14.95 AUD
  • Singapore – $19.95 AUD
  • Japan, Hong Kong, Malaysia, South Korea  – $19.95 AUD
  • United States – $29.95 AUD
  • United Kingdom – $29.95 AUD
  • Not Specified Above – $29.95 AUD

 

Shipping times:

Same day dispatch on all orders placed by 10am AEST. For all orders placed after 10am AEST, we guarantee next day dispatch.

Allow 2-3 business days for goods to arrive within Australian metro areas and up to 5 business days outside of Australian metro areas.

Express Shipping can be purchased in Australia only. This ensures all goods will arrive in 1-2 business days.

Allow up to 14 business days for goods to arrive outside of Australia.

Goods are shipped via regular post without signature required upon delivery. When placing an order, customers agree for their order to be left unattended at their delivery address if no one is present at the time of delivery. Romper Stomper Kids will only replace orders if it can be proved that the order was lost in transit by the shipping company.

 

Tracking:

All customers will receive an email receipt of their order.

Customers can track their order at any time via the ‘Track Your Order‘ page. Simply insert your email address used at checkout and your order number which can be found in your email receipt.

If you are still unsure about the Romper Stomper Kids delivery process, please don’t hesitate to email us at info@romperstomperkids.com or fill out a form on the Contact Us page for further assistance.

 

Gift Cards:

Gift cards are valid for three years from the purchase date. Cannot be redeemed for cash. If a gift card is lost or stolen, a receipt of the gift card purchase must be provided as proof of purchase to Romper Stomper Kids for re-issue of a new gift card provided it is still within the validity period. Gift cards are valid for use storewide at www.romperstomperkids.com and are redeemed by placing the unique gift card code in the promo code section at checkout. If a gift card is only partially used, please email info@romperstomperkids.com after your purchase to obtain your remaining store credit note.

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